TEAM POLICIES

MONTHLY TUITION
Monthly tuition is due the 1st of every month.

FAMILY DISCOUNT
Families with more than one child participating currently in our Team Program will receive a 10% discount off the cost of each child’s tuition.   If the other child in the family is participating in our recreational program, the family 10% discount will apply to the most expensive tuition and only once per 8 week term.

LATE PAYMENT PENALTY
Tuition is considered late as of the 8th of each month and will be assessed a late payment fee of $10.00

OUTSTANDING TUITION PENALTY
After the 15th of each month, any unpaid tuition will be assessed a 1.5% interest charge.

REFUND POLICY
Twistars USA Gymnastics Club does not offer refunds for any reason nor do we pro-rate for missed training sessions.  Monthly tuition is determined by considering the yearly cost of the total program and not a per/hour charge.  The total cost is then divided into 12 equal monthly tuition payments. This tuition fee takes into consideration 2-3 weeks of gym closures during the year, most notably the last 2 weeks in June during Twistars Summer Camp.

MEMBERSHIP FEE
Pre-Team and Team members are charged an annual membership fee in the amount of $95.00. This charge helps offset the cost of administration, sports medicine, coaches planning time and training, phone, copying, team equipment purchases, cleaning, etc

NOTICE OF DEPARTURE
Twistars USA Gymnastics Club requires an “IN WRITING” one-month notice should your child decide to retire from our program.  Because of the cost of supporting a competitive team member and the commitment we have extended to our coaching staff, it must be understood that it is your responsibility to notify the owners of the club 30 days prior to your child leaving the gym. During that month of notice your child is welcome to train in the gym.  We have often found that during this period of notice the gymnast, together with our coaching staff, are able to find a resolution to their concerns.  If you child leaves our program without the required 30 day notice, your account will remain open until the completion of the current competitive season (June 30). All outstanding tuition, and pro- shop charges as well as all related boosters club financial obligations, commitment fees, travel costs, apparel costs etc are due through the 30 day notice period. All outstanding balances must be paid in full by end of the 30 day notice period.Failure to provide payment in lieu of notice is considered a serious breech of contract with Twistars USA Gymnastic Club.

YEAR-AROUND COMMITMENT
Although we encourage families to vacation together, it is our policy that competitive team members consider training at Twistars USA to be a year-around commitment.  Your commitment to a 12-month training cycle insures consistency in coaching and greater progress towards achieving goals.

MAKE-UPS
Twistars USA team members are allowed to make up training sessions on a pre-approved basis.  Approval will only be given when space is available in another training group.  Make-ups must be cleared through the individual coach first.

FACILITY MAINTENANCE
Keeping our facility looking it’s best is a never-ending process.  Twistars USA has secured adequate cleaning services, but given the scope of the task, it becomes necessary to require daily assistance from staff and team members.  We request that each and every gymnast make a conscientious effort to be responsible for his or her own clean up as well as helping out with a daily “power clean”.  Team coaches will organize this “power clean” at the end of each practice.  This entails picking up trash, drinking cups, straightening mats, stacking spotting blocks, picking up weights, etc.  Chalk misuse and drink spills seem to be the most common problem in keeping our facility clean.  We ask that staff monitor the use of chalk and that all drinks be kept in SPILL PROOF containers.

MAILBOXES/COMMUNICATIONS
Each team member will be assigned personal mailbox located near the entrance to the gym.  This is the system we will use to communicate day to day as well as important information to you.  Parents should check their mailboxes daily BEFORE practice.  Mailboxes will be used for Booster Club information as well.  Please keep your mailboxes for current information and materials.  We suggest that you clean out your mailbox on a regular schedule.  In addition to the mailboxes, we have a convenient e-mail system for communications purposes.  This is operated and maintained by the Booster Club.  They will be responsible for obtaining your e-mail address and updating listing from time to time.

TEAM ATTIRE AND GROOMING
Twistars USA team members are expected to not only act, but look respectable when representing our team.  While in the gym team members should dress in a leotard.  No shorts or sweats while in training.  When you are called on to represent the club at a meet or while traveling with the club, your respective coach will determine the attire for that situation.  Please remember that your demeanor, grooming and attitude represent the name TWISTARS USA, and a high standard of behavior is expected of you.